Customer Support Representative with German

Customer Support
We are looking for a Customer Support professional to join a fast-growing team on its mission to drive success, growth, and excellence for companies who have turned to the new way of hiring This is an opportunity to join and become an integral part of a high growth software company well on its way of changing an entire industryThis person will be instrumental in driving the overall success of SmartRecruiters and ensure more people continue to be wowed and fall in love with SmartRecruiters hiring success methodologyYou will:Interact every day with SmartRecruiters customers to answer questions, resolve issues, educate, and help them succeedProvide exceptional customer support for our global clientsEducate and advise customers on standards, tips, and solutions for using SmartRecruitersDrive a high level of customer satisfactionIdentify, test, and call out technical issuesCollaborate closely with all parts of the organization, including product management, engineering, and professional services teams to contribute and execute our strategy to make customers successfulBe ready to get involved and lead various projects in the support and services domainBe an ambassador for SmartRecruiters and its culture Culturally, the ideal hire isIs passionate about SmartRecruiters mission of connecting people to jobs at scaleIs eager to provide best-in-class customer experienceIs motivated by a fast-paced, high-growth environmentEnjoys working with and being part of a dynamic team.