Customer Service Representative (3 months)

Financial Services
Swissquote is seeking a motivated and talented Customer Care Representative to join our team for a 3 month contract. We are a leading Swiss online bank with over 450,000 customers and 3 million products available on our secure platform. Join our team of over 1,000 employees to accelerate your career in a fast-paced and stable company. Our Swissquote Group holds over 50 billion Swiss francs in assets for more than 520,000 private and institutional clients. Follow Humans of Swissquote to learn more about our people and culture!Responsibilities:Provide support to customers through various communication channels to ensure satisfaction with our digital platforms;Inform customers about our various products and services;Collaborate with colleagues in Business Operations, IT, Sales, Legal & Compliance, Marketing, Trading, etc. to find the best solutions to support our customers.Qualifications:Fluency in German (native speaker) and excellent knowledge of English and/or French;Completion of a business education (Swiss apprenticeship or Bachelors degree);Strong analytical skills and a passion for numbers;Experience in the financial sector preferred, but candidates with a willingness to learn are also welcome;Dynamic customer-oriented attitude and enjoyment of customer contact;Ability to prioritize in a fast-paced environment.Additional Information:Why you should join Swissquote:> Fast-growing company with exciting future prospects;> Innovative fintech products with the security of a Swiss bank;> Training program with financial education;> Profit sharing, stock and options plan, and various employee discounts;> Career prospects within customer service or other departments (sales, compliance, business operations).SQ2